Covid-19 - Customer Information

COVID-19 - CUSTOMER INFORMATION

Website Orders

We are still taking and dispatching website orders. However, our normal dispatch may be slightly delayed. Please bear with us as we try to get your orders out on time.

Shipping

Please bear in mind that your local postal service may be limited or under a lot of strain, so you may need to allow an extra day or 2 for delivery for standard shipping.

Staff Safety

We are adhering to government social distancing guidelines to keep our dispatch team safe, and only have 2 people in our warehouse at a time. We are following strict health & safety guidelines when it comes to handwashing and workplace cleanliness.

Customer Service

We have one customer service team member working from home to answer all of your queries, and we are getting back to everyone as quickly as we can. If you need to contact us, please email us on contact@belledesoiree.com. At this time we are not answering queries by telephone.